Privacy Policy

1. General information

This Privacy Policy explains how CoinPlain processes user data when users access and use the CoinPlain platform.

The data controller is CoinPlain. Contact: coinplain1@gmail.com.

By using CoinPlain, the user accepts the rules described in this Privacy Policy.

2. Data we collect

When using CoinPlain, we may process the following data:

• user email address,
• user account identifier,
• information related to the user plan or subscription,
• history of completed analyses,
• technical information required for the service to work.

CoinPlain does not store payment card details.

3. Purpose of data processing

User data is processed in order to:

• create and manage user accounts,
• provide CoinPlain services,
• save analysis history,
• manage FREE and PREMIUM plans,
• support subscriptions and payments,
• ensure platform security,
• contact users about service-related matters.

4. Service providers

CoinPlain uses external service providers that may process user data only to the extent necessary to provide their services.

These may include:

• Clerk — user login and authentication,
• Supabase — database and data storage,
• Paddle — payments and subscription handling,
• hosting infrastructure providers.

Each provider processes data according to its own privacy policy and applicable law.

5. Payments

Payments for CoinPlain Premium are processed by an external payment provider.

CoinPlain does not store payment card data or information required to process payments.

6. Data retention

User data is stored for as long as necessary to provide the services or comply with legal obligations.

After account deletion, some data may be retained for the period required by law or justified security needs.

7. User rights

The user has the right to:

• access their data,
• correct their data,
• delete their data,
• restrict data processing,
• object to data processing,
• receive a copy of their data.

To exercise these rights, contact: coinplain1@gmail.com.

8. Cookies

CoinPlain may use cookies and similar technologies to:

• maintain user sessions,
• ensure proper website functionality,
• analyze platform performance,
• increase security.

Users can manage cookies through their browser settings.

9. Security

CoinPlain applies appropriate technical and organizational measures to protect user data against unauthorized access, loss, or modification.

10. Changes to this Privacy Policy

CoinPlain may update this Privacy Policy. The latest version will always be available on the platform.

11. Contact

For privacy and personal data matters, contact: coinplain1@gmail.com.